Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 3 - 5 weeks
  • Canada : 3 - 6 weeks
  • North America : 3 - 5 weeks
  • Europe : 2 - 4 weeks
  • Australia, New Zealand and Oceania : 3 - 5 weeks
  • Asia Pacific : 3 - 5 weeks
  • Latin America and the Caribbean : 3 - 5 weeks
  • North Africa and the Middle East : 3 - 5 weeks
  • Sub-Saharan Africa : 3 - 5 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

If you are interested in custom size/colors, please feel free to contact me!

All made to order items will have unique variations from the items pictured, as they are made by hand by me. Subtle differences in color, texture and size may be present. Computer and phone displays may distort color. If you have any questions or concerns, please contact me.